Description
Financial Aid Counselor
Role Overview
New York Law School (NYLS), located in the heart of Tribeca. seeks a Financial Aid Counselor to support the system and perform electronic processes that move various data files between the Department of Education and the NYLS Banner system. In addition, the Financial Aid Counselor will process and certify all aspects of the loan process; counsel incoming and continuing students on scholarships and the financial aid process, and adjust financial aid packages as needed. Moreover, this position will serve as a backup for various staff members in the office. The Financial Aid Counselor will be required to attend on-campus events hosted by the Admissions and Student Financial Services Office when needed.
The Financial Aid Counselor must exhibit collegiality in a team environment and the ability to maintain an inclusive, accessible, and professional atmosphere in the Office. In addition, this person must understand the importance of cultural awareness and agility and commit to working effectively with individuals from diverse backgrounds.
This position will report to the Executive Director of Financial Aid.
Responsibilities:
- Manage and respond to inquiries from the financial aid inbox and phone line.
- Manage the financial aid internal calendar.
- Assist with the preparation of financial aid award letters for newly admitted students.
- Assist with the manual process of scholarship adjustments.
- Assist with the process of loan increases, summer loan applications, consortium agreements, certification of private and bar study loans through the electronic transfer process and academic status changes for continuing students.
- Assist with the counseling of incoming and continuing students in the financial aid process.
- Assist the Executive Director of Financial Aid with internal and external financial aid reporting.
- Coordinate and oversee the donor scholarship process.
- Participates in events sponsored by the Office of Admissions and Student Financial Services.
- Perform other projects and duties as assigned, which may include, but are not limited to outreach to admitted students, attending recruitment events, providing campus tours, system testing, updates and training, etc.
- This position’s responsibilities include any other duties needed to help drive the school’s goals, priorities, and outcomes, fulfill our mission, and abide by our organizational values.
Requirements
A college degree is required, and a minimum of three years of related experience and sophisticated knowledge and demonstrated experience with PC database systems and database management.
Must have experience in Banner, and be proficient with Win SCP, Argos, and the Microsoft Office Suite.
Ability to collect, interpret analyze data.
Strong interpersonal skills, with the ability to interact with diverse individuals and groups at all organizational levels, both inside and outside of the law school.
Demonstrated sound judgment and strong problem-solving skills.
Significant experience in handling large volumes of mailings.
Excellent written/verbal communication and interpersonal skills are a must--a person must be "people" oriented: friendliness, patience, diplomacy and a helpful attitude are required attributes for this position.
Strong commitment to customer service and teamwork.
Ability to work under pressure.
Ability to multi-task.
Ability to maintain confidential and sensitive information professionally and respectfully.
Excellent time management skills.
The hours are from 10 am to 6 pm Monday through Thursday, and 9 am – 5 pm on Friday. Some evening and weekend work is required.
